Frequently Asked Questions

GENERAL QUESTIONS

What is 420 Goody Box?

What comes in the 420 Goody Box?

Are Boxes shipped discreetly?

MEMBERSHIP

How do I get started?

I just signed up, now what?

Can I order more than one box per account?

BILLING

When do I start getting billed for my subscription?

How do I update my payment information?

What is your cancellation policy?

How do I cancel my subscription?

SHIPPING

When do Goody Boxes ship?

How do I update my address?

Do you charge for shipping?

Where does 420 Goody Box ship?

How do I track my box?

I would like to pause my subscription, is that possible?

My box arrived damaged

Lost or stolen packages

GIFTS

Can I send a Gift?

When will the recipient receive their Goody Box?

If I buy a gift membership, will I get continuously billed?

Do you sell Gift Cards?

How can I check the balance on a Gift Card?

OTHER

I have a question that’s not listed here, what should I do?

How can I submit my product to be featured in the Goody Boxes?

I know of a great company that should be featured, will you feature them?

What if I’m unhappy with my Goody Box?

How do I contact 420 Goody Box?